Damp, mould and condensation in your home

Condensation is the most likely cause of damp and mould in our homes. It occurs mainly during cold weather, and tends to appear in places where there is poor air circulation. Because you can’t see it, it’s often hard to realise just how much condensation there is in your home.

Please make sure you tell us as soon as possible if you’re concerned about damp, mould or condensation in your home. You’ll need to provide us with some details and then we’ll get back to you with some next steps. You can complete our online form or alternatively we can take you through the questions over the phone – call 01494 476100. It’s important that we gather all the right information to make sure we can tackle the problem quickly, so please allow 10 minutes or so to complete the form.

How can you help improve the situation?

There is no immediate and easy solution, but as a tenant you need to balance three main factors which are heating, ventilation and moisture.

1. Heating: Ideally you should heat your whole home to around the same temperature – so no really hot or really cold rooms.

2. Ventilation: This is essential if condensation is to be controlled. Here are some things you can do:

3. Moisture: Things you can do to help reduce moisture are:

While condensation may not be the only cause of damp and mould in our homes, it is the easiest to manage. By making a few simple changes, you can drastically reduce the risk of mould forming in your home – taking these small steps now is a lot easier than removing it once it sets in!

Already have mould in your home?

If you already have mould in your home, try to get it treated as soon as you can. At the first sign of mould, you should:

Condensation isn’t the only cause of mould, so if the problem persists you should contact us so that we can carry out an inspection of your home and identify the cause. If you have any questions about damp, condensation or mould, or want to talk to someone about your home, you can contact us.